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Frequently asked questions

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  • What is a FAQ section?
    An FAQ section serves to quickly answer common questions about your business. E.g.,"Where do you ship?", "What are your business hours?" or "How can I reserve a service?"
  • What are frequently asked questions for?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better browsing experience.
  • Where can I add my FAQ?
    FAQs can be added to any page on your site and also to your Wix mobile app, so members can view them from any device.
  • How do I add a new question and answer?
    To add a new FAQ, follow these steps: 1. Manage the FAQ from the dashboard or Editor. 2. Add a new question and answer. 3. Assign the new question to a category. 4. Save and publish the changes. You can come back and edit your FAQ at any time.
  • Can I add an image, video or GIF to my FAQ?
    Yes. To add audiovisual content, follow these steps: 1. Manage the FAQ from the dashboard or Editor. 2. Create a new FAQ or edit an existing one. 3. Click the video, image, or GIF icon in the response text box. 4. Add audiovisual content from your library and save changes.
  • How can I edit or remove the "FAQ" title?
    You can edit the title from the FAQ Settings tab in the Editor. You can also remove or customize the title in your mobile app, from the Site & App tab in the Wix Owner app.
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